Comcast sucks.

I received my Digital Starter package from Comcast on Saturday.  I received a single DVR when I ordered two standard digital receivers.  They said it was no extra charge, so OK - I take it.

I moved the DVR to my bedroom yesterday and everything worked fine for about an hour.  Since then, I’ve lost VOD and my reception is pure crap.  The first time I called they said they would send a signal and I should be fine in 15-20 minutes.  It wasn’t fine.  After 2 hours I call back - now they want me to wait two days to see if it clears up.  Now listen to that…”wait two days”.  No thanks.

This morning I scheduled Dish Network to come on Saturday.  If the trees I have don’t pose a problem, I’ll also be cancelling Comcast that day as well.  Their phone service is soon to be replaced by T-Mobile@Home also.  If TWC, Charter or anyone else would come through here (except for DSL - it’s an option, but not one I want) I could ditch them altogether.

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One Response to “Comcast sucks.”

  1. ComcastCares1 Says:

    I work for Comcasta and I would like to help.

    I will be happy to reach out to my contacts to get this resolved ASAP.

    If you are interested in my assistance, please send me the phone number on the account.

    I apologize for the inconvenience and I appreciate the opportunity to assist.

    Mark C.
    Comcast Corp.
    We_Can_Help@cable.comcast.com

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